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UK GDPR Compliance Statement

This Privacy and Data Protection Policy ("Policy") describes our commitment to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) as implemented in the United Kingdom. This comprehensive policy outlines our practices for collecting, processing, and protecting personal data, as well as detailing your rights under the GDPR framework
Data Controller Details
Our organization operates as the data controller for all personal information processed through our services. In this role, we maintain full responsibility for ensuring that all data processing activities comply with GDPR requirements and are conducted in a fair, lawful, and transparent manner.
Data Protection Officer
To ensure proper oversight of our data protection practices, we have appointed a dedicated Data Protection Officer. For any queries regarding your personal data or this policy, please contact our DPO at:
hello@recyclekind.co.uk
Collection and Use of Personal Data
Purpose of Data Collection
We collect and process personal data for the following specific purposes:
  • Delivering and managing our services, including account administration and customer support operations
  • Meeting our legal and regulatory obligations, particularly regarding financial and accounting requirements
  • Sending service updates and marketing communications (subject to your preferences)
  • Analysing and improving our service quality through user feedback and usage patterns
  • Protecting against fraud and maintaining the security of our business operations
  • Responding to customer inquiries and support requests
Types of Personal Data Processed
We maintain records of the following categories of personal data:
  • Contact information: Full name, postal address, email address, and telephone numbers
  • Financial details: Payment card information, banking details, and transaction records
  • Service-related data: Account credentials, login history, and service preferences
  • Technical information: Device identifiers, IP addresses, and system usage data
  • Marketing preferences: Communication choices and subscription settings
  • Customer service records: Support tickets and correspondence history
Legal Foundations for Processing
Our processing of personal data is based on the following legal grounds:
Types of Personal Data Processed
Contractual Necessity
Processing activities required to:
  • Fulfill our service agreements with you
  • Respond to your requests prior to entering into a contract
  • Maintain and manage your account
Legal Compliance
Processing required to meet:
  • Tax regulations and reporting requirements
  • Business accounting standards
  • Other applicable legal obligations
Legitimate Interests
Processing necessary for:
  • Service improvement and development
  • Fraud prevention and security measures
  • Business analytics and performance monitoring
  • Customer relationship management
Consent-Based Processing
Activities based on your explicit consent, including:
  • Marketing communications
  • Optional service features
  • Data sharing with specified third parties
You maintain the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal
Data Retention Policy
We implement a structured approach to data retention, keeping your personal data only for as long as necessary. Our retention periods are determined by:
  • The duration and nature of our business relationship
  • Statutory retention requirements for financial and legal records
  • Applicable limitation periods for legal claims
  • Ongoing business requirements and operational needs
  • Industry standard practices and regulatory guidance
Your Rights Under GDPR
The GDPR provides you with significant rights regarding your personal data:
Right to Access
  • Request confirmation of whether we process your data
  • Obtain copies of your personal data
  • Receive information about how we process your data
Right to Rectification
  • Correct inaccurate personal data
  • Complete incomplete information
  • Update outdated details
Right to Erasure
  • Request deletion of personal data under specific conditions
  • Remove data that's no longer necessary
  • Withdraw consent for optional processing
Right to Restrict Processing
  • Limit how we use your data in certain circumstances
  • Temporarily suspend processing activities
  • Maintain data without further processing
Right to Data Portability
  • Receive your data in a structured, common format
  • Transfer your data to another service provider
  • Request direct transfer where technically feasible
Right to Object
  • Object to processing based on legitimate interests
  • Stop direct marketing communications
  • Withdraw from automated decision-making processes
Exercising Your Rights
To exercise any of these rights or discuss your personal data protection, please contact us at:
We are committed to responding to all legitimate requests promptly and within any statutory timeframes. We may request specific information to verify your identity and ensure your right to access the data or exercise any other rights.