Terms and Conditions for JMTR Limited
(Trading as RecycleKind)
Welcome to RecycleKind, a trading name of JMTR Limited registered in England and Wales under company number 11046581. By using our website (https://recyclekind.co.uk) and engaging with our services, you agree to comply with these Terms and Conditions. These terms govern your use of our services, so please read them carefully before proceeding.
Table of Contents
- Introduction
- Definitions
- Acceptance of Terms
- Our Services
- Your Obligations
- Booking and Cancellation Policies
- Donations and Refunds
- Collection Policies
- Prohibited Items
- Limitation of Liability
- Intellectual Property Rights
- Third-Party Websites and Links
- Termination of Services
- Changes to These Terms
- Governing Law
- Contact Information
1. Introduction
These Terms and Conditions set out the terms of use for JMTR Limited (trading as RecycleKind). By using our website and services, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
RecycleKind reserves the right to modify these Terms and Conditions at any time. The updated version will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
RecycleKind reserves the right to modify these Terms and Conditions at any time. The updated version will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
2. Definitions
- "Company" refers to JMTR Limited, trading as RecycleKind.
- "User" refers to individuals or entities using our services.
- "Website" refers to https://recyclekind.co.uk
- "Services" refers to the collection, recycling, and donation services provided by RecycleKind.
- "Prohibited Items" are materials or goods that cannot be accepted for collection, as detailed in our Prohibited Items Policy.
3. Acceptance of Terms
If you access third-party services or websites via links on our website, additional terms may apply as governed by those third parties.
By using the website or services of RecycleKind, you acknowledge and accept these Terms and Conditions in full. These terms apply to all users of the website, including customers, partners, and visitors.
4. Our Services
RecycleKind reserves the right to modify or withdraw services without prior notice.
RecycleKind offers collection, recycling, and donation services for unwanted items.
Key Service Features:
Key Service Features:
- Collection of Items: Users can book collections via the website or phone.
- Recycling: Items collected are processed for recycling or reuse where possible.
- Charitable Contributions: A portion of the proceeds supports charitable initiatives.
5. Your Obligations
Failure to meet these obligations may result in additional charges or refusal of service.
By using RecycleKind’s services, you agree to:
- Provide accurate and complete information when booking collections.
- Ensure items for collection are accessible and safe for handling.
- Comply with the Prohibited Items Policy.
- Notify us of changes to your booking at least 24 hours in advance.
6. Booking and Cancellation Policies
6.1 Booking Terms
- Bookings are subject to confirmation by RecycleKind.
- Users will receive a confirmation email or text with the details of their collection.
6.2 Cancellation
- Users may cancel bookings up to 24 hours before the scheduled collection time without penalty.
- Cancellations made less than 24 hours before the scheduled collection may incur a fee.
7. Donations and Refunds
7.1 Payments
- We aim to donate up to 72% of net proceeds (revenue after operational costs) to partner charities. The exact percentage may vary depending on fluctuations in expenses such as transport, storage, and processing fees. Our priority remains to support our charities to the fullest extent possible while maintaining the sustainability of our services.
- We also guarantee a minimum payment of £300 per ton for textiles and £150 per ton for bric-a-brac and other accepted items, regardless of sales outcomes or other factors. This guaranteed amount is included as part of the total payment calculation.
- The 72% net proceeds commitment applies to donations received from 17/12/2024 onwards. Proceeds from collections made prior to this date were allocated based on previous charitable agreements.
- This ensures your chosen charity consistently benefits from donations while maintaining transparency in the payment process.
- Payment Schedule: Charity payments are processed on a monthly basis and will be completed by the 10th of the following month, subject to sufficient proceeds being available. To enhance efficiency, all payments are consolidated into a single payment per charity. Kindly note that we are unable to provide individual breakdowns of how much each donation has generated for your chosen charity.
- Important Notice: We will not make payments for items that are unusable, unsellable, or listed as non-acceptable in our What We Accept guidelines. Even if such items are collected, your chosen charity will not receive any funds from them.
7.2 Refunds
It is the responsibility of the individual or organization to provide accurate and complete information about their chosen charity, including the official charity name and, ideally, the registered charity number.
If the provided charity information is incomplete, incorrect, or missing a valid charity number, we reserve the right to:
It is the responsibility of the individual or organization to provide accurate and complete information about their chosen charity, including the official charity name and, ideally, the registered charity number.
Where a nominated organization is not registered as a charity in the UK, does not have an active website, or does not provide a public donation page (such as through its own website or via a fundraising platform like JustGiving or similar), the nomination may be transferred to the "Any Charity" category at our discretion.
It remains the responsibility of the nominating party to ensure that the organization is able to accept online payments via a verifiable method.
Funds assigned to the "Any Charity" category will be distributed among participating charities at our sole discretion.
7.5 T&C Updates:
We reserve the right to update these Terms & Conditions, including donation rates, payout structure, or operational practices, at any time. Changes will be reflected on this page.
- Donations from collected items are non-refundable and will be used to support environmental or charitable initiatives.
It is the responsibility of the individual or organization to provide accurate and complete information about their chosen charity, including the official charity name and, ideally, the registered charity number.
If the provided charity information is incomplete, incorrect, or missing a valid charity number, we reserve the right to:
- Allocate the funds to a similar charity.
- Or distribute the funds among all participating charities for that month.
- To ensure your intended charity receives the funds, please double-check and provide the correct charity name and number.
It is the responsibility of the individual or organization to provide accurate and complete information about their chosen charity, including the official charity name and, ideally, the registered charity number.
Where a nominated organization is not registered as a charity in the UK, does not have an active website, or does not provide a public donation page (such as through its own website or via a fundraising platform like JustGiving or similar), the nomination may be transferred to the "Any Charity" category at our discretion.
It remains the responsibility of the nominating party to ensure that the organization is able to accept online payments via a verifiable method.
Funds assigned to the "Any Charity" category will be distributed among participating charities at our sole discretion.
7.5 T&C Updates:
We reserve the right to update these Terms & Conditions, including donation rates, payout structure, or operational practices, at any time. Changes will be reflected on this page.
8. Collection Policies
8.1 Collection Times
- RecycleKind will endeavor to collect items on the agreed date.
- If collection is delayed due to unforeseen circumstances, users will be notified promptly.
8.2 Refusal of Collection
RecycleKind reserves the right to refuse collection if:
RecycleKind reserves the right to refuse collection if:
- Items are not as described during the booking process.
- Prohibited items are included in the collection.
- The location is unsafe for our team.
9. Prohibited Items
Users must adhere to the Prohibited Items Policy, which includes hazardous materials, perishable goods, and any items restricted by law. A full list of prohibited items is available on our website.
Users must adhere to the Prohibited Items Policy, which includes hazardous materials, perishable goods, and any items restricted by law. A full list of prohibited items is available on our website.
10. Limitation of Liability
RecycleKind will not be liable for:
- Loss or damage to items during collection, unless caused by negligence.
- Indirect or consequential losses arising from the use of our services.
- Delays or service interruptions caused by circumstances beyond our control, such as weather or traffic disruptions.
- RecycleKind cannot be held liable for any items lost, stolen, or damaged after collection. Once donations are collected, they become the property of the project for processing and redistribution.
11. Intellectual Property Rights
All content on the RecycleKind website, including text, images, logos, and branding, is the property of JMTR Limited or its licensors. Users may not copy, distribute, or modify any content without prior written consent.
12. Third-Party Websites and Links
The RecycleKind website may contain links to external websites or services. These links are provided for convenience, and we do not endorse or accept responsibility for their content or policies.
13. Termination of Services
RecycleKind reserves the right to terminate or suspend services to any user who violates these Terms and Conditions or engages in fraudulent, abusive, or unlawful activities.
14. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Updated terms will be published on our website, and users are advised to review them regularly.
15. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.
16. Contact Information
JMTR Limited (trading as RecycleKind)
30A Reading Road South, Fleet, UK, GU52 7QL
Email: hello@recyclekind.co.uk
Phone: 03301332907
30A Reading Road South, Fleet, UK, GU52 7QL
Email: hello@recyclekind.co.uk
Phone: 03301332907
If you have any questions or concerns about these Terms and Conditions, please contact us: